Customers have high expectations, demanding convenience and simplicity that complements their visit to your venue.
Intervalorders provides high value margin opportunities and internal process efficiencies.
Features That Drive Your Business
Pre-Order Anytime
Take pre-orders for drinks, food and merch online, anytime up to and including performance
Order Management
Automated routing and order flow to relevant bars, in-seat service or collection point
Offers and Membership
Apply your membership benefits to orders, Promotional codes and Special Offers support loyalty
In-Venue orders
Take orders at kiosks or from roving staff using our usher app for in-theatre service
Convenience That Benefits Your Customers
Eliminate Bar queues have your customers drinks, food and Merchandise waiting for them Pre-Show, Interval and Post-Show
Limit and control flow of orders with multiple pickup and collection points and in-seat services.
Delight your Customers
With more customers than ever looking for convenience and expecting great service at every turn, our streamlined platform is proven to delight theatregoers.
Revenue Optimisation
Advance Pre-Orders avoid cannibalising in-venue spend, produce to order increases margin.
Industry Specific E-Commerce
Structures and categories designed to promote sales and efficient order management.
Sell Drinks, Food, Merchandise and Restaurant Dining from one platform branded to the show or venue.
Easily manage order flow using timed cut-off, volume based ordering to drive advance sales
- Graphical/Non-Graphical Product Images
- Merchandise Categories to offer Venue or Show Merchandise
- Restaurant Booking by timeslot, availability and Menus
- Advance Food Ordering with multiple Lead times and supplier management
Loyalty
Reward loyalty, curate and build your patron CRM profiles.
Build loyalty with your customers applying your Membership Scheme benefits to their orders, promote Special or Sponsor Offers for greater value and product visibility Single and multi use Promotional Codes support multi-buy, linked purchases and initial orders to build value. Link spend to customers and behaviour and identify up-sell opportunities such as Hospitality packages and group offers.
Customer Feedback
We've had a great response from our customers with all finding improvements in spend.
- 92.5% of respondents found the system easy or very easy to use
- 47.5% of respondents spent an additional £5+ in the Venue
- 33% were more likely to buy a premium product online
- 96% would use the service again
- 48% of respondents are regular theatregoers (>2 visits pa)
- 64.7% prefer to receive an email reminder 7 days prior to performance
Survey Data Manchester 2011-13
Easy to Implement
Integrate with your ticketing system to pull through events and performance information
Build process flows that encourage customer interaction and improved spend and fit within your existing processes. Analyse spend with CRM profiling to identify top customers
Case Studies
See what we do or get in touch.
Online Ordering for Theatres
Our guide to boost your revenues and deliver superb Customer Experiences
In-Seat Services
Our best practice guide for deploying In-Seat Services
Frequently Asked Questions
If it's not here get in touch
Please use the chat or send in an enquiry using the forms here.
Chat to us for more ways we can help Click here.
